Will Chatter By @SalesForce Help Us Communicate Better?
I’m just finishing the book “The Pursuit Of Social Business Excellence” by Vala Afshar and Brad Martin. One thing they talk about quite a bit in the book is Chatter by SalesForce.com. I just created a free account and we’re testing it at Phone.com. If this does the following I think we’re really onto something:
- Reduce internal email volume
- Eliminate the need for instant messenger software
- Increase collaboration
- Simply give people a way to put a name with a face
- Reduce noise
- Help us communicate better
My overall first impression of this is that it very well could achieve all of these. I will update you as we test this further. Do any of our readers use Chatter? If so, what is something we should know as brand new users?