Identifying Our Customers And Serving Them Better
In today’s hangout, we had the privilege of speaking with Nate Brown from CustomerCentricSupport.com. This was a wonderful opportunity to discuss our three part series […]
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In today’s Coffee and Customer Service Hangout, we had the fantastic privilege of talking customer service with DJ, Professional Nice Guy and Customer Service Expert, […]
Continue reading »In today’s hangout, we discussed a number of topics ranging from the two year anniversary of Communicate Better Blog, to our recognition as contact center […]
Continue reading »In this week’s coffee and customer service hangout, Jenny and Jeremy talk about the topics near and dear to their hearts this week. The cover […]
Continue reading »In today’s hangout, we discussed a recent post titled “The Friend Test” and the difficulty surround having our friends and family do business with us. Don’t […]
Continue reading »In today’s Coffee and Customer Service Hangout, we discussed some of our favorite insights from the book, Integrity Service by Ron Willingham. If you have read […]
Continue reading »In our Coffee and Customer Service Hangout, we discussed another week that was at Communicate Better Blog. Jeremy talked about being nice and shared his […]
Continue reading »We had the privilege of attending the ICMI Contact Center Expo and Conference this week and had a fantastic experience. In this hangout, we talk […]
Continue reading »In today’s Coffee and Customer Service Hangout, we celebrated Jenny’s 9 year work anniversary. It truly is a momentous occasion. We also talked about the […]
Continue reading »In Coffee and Customer Service this week we reviewed all of the great posts on our blog. Jeremy kicked it off by talking about his […]
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