
Your customer service “Oh Sh*t Kit”
Planning the bachelorette party for a dear friend, I knew that “Oh Sh*t Kits” are a must to include for the bride tribe. In each […]
Continue reading »Identifying Our Customers And Serving Them Better
Planning the bachelorette party for a dear friend, I knew that “Oh Sh*t Kits” are a must to include for the bride tribe. In each […]
Continue reading »I just launched a Business Course with Udemy called Your Customer Service Toolbox: Best Practices for Beginners. Udemy is an incredible global online platform where […]
Continue reading »I was 15 the first time my jaw got stuck open. My parents were probably delighted as I was unable to blab about school or […]
Continue reading »How are you…really? I mean, REALLY? For 2021’s Mental Health Awareness Month, the National Alliance of Mental Health amplifies the message of “You Are Not […]
Continue reading »Caviar limes are a cult classic with FruitStand customers. Some purchase them every month, hooked on these pickle-shaped pinky finger-sized fruits. Slice them in half […]
Continue reading »My favorite vegan fast food chain, Plant Power, makes delicious food. Their service is top notch with friendly team members and an upbeat, casual environment. […]
Continue reading »When you start a new job, there are many natural and normal fears that come along with it. Things like: Am I going to be […]
Continue reading »One single ant crawls across my kitchen counter. That one ant has many friends somewhere in a deep cranny of my old flat, just waiting […]
Continue reading »In my role as Social Media & Customer Experience Manager at NumberBarn, I sometimes find myself on front line support tickets. I love having an […]
Continue reading »Recently, I had a really great experience at Armstrong Garden Centers where they went out of their way to help me tend to a dying […]
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