How to create customer how-to tutorials on a budget
As the Customer Experience Manager for NumberBarn, part of my role includes creating customer facing how-to video tutorials. Knowing absolutely nothing when I began, I […]
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Tips for Coping with Stress at Work
This article was originally published as a featured contributor on ICMI. You’re running fast through the forest. Sweat drips off your forehead, heart wildly beating […]
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Stressed Out AF? Watch This
Stressed out AF? Working with customers is no joke. You don’t always have time to escape to a tranquil room and do yoga or meditate […]
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The ROI of Healthy Employees
In order to take the best care of others, we must first take the best care of ourselves. Do you agree? In the Innovators podcast […]
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Jenny Dempsey to Talk Workplace Wellness at ICMI CCExpo
Did you catch the announcement? If not, look up! I’m speaking at ICMI Contact Center Expo in two weeks and I can’t freakin’ wait! I’m […]
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Simple Ways to Leverage Wellness to Improve the Employee Experience
This post was originally posted as a featured contributor on ICMI. Eat only healthy snacks at work, lose weight and burn calories through your daily […]
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The AvoCAREdo Show Episode #5 Featuring Nate Brown
This is the AvoCAREdo Show where business leaders are asked to get real about their self-care wins and struggles while they are busy at work. […]
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The AvoCAREdo Show Episode #4 Featuring Kaye Chapman
This is the AvoCAREdo Show where business leaders are asked to get real about their self-care wins and struggles while they are busy at work. […]
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Tell me how you address burnout with your customer service team
Telling your boss that you are burnt out seems like it might just be the end of your stable paycheck. Can you actually look your […]
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The AvoCAREdo Show Episode #3 Featuring Jeremy Watkin
The AvoCAREdo Show features business leaders talking about their self-care wins and struggles while they are busy at work. This episode the one, the only, […]
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