The AvoCAREdo Show Episode #4 Featuring Kaye Chapman
This is the AvoCAREdo Show where business leaders are asked to get real about their self-care wins and struggles while they are busy at work. […]
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Tell me how you address burnout with your customer service team
Telling your boss that you are burnt out seems like it might just be the end of your stable paycheck. Can you actually look your […]
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The AvoCAREdo Show Episode #3 Featuring Jeremy Watkin
The AvoCAREdo Show features business leaders talking about their self-care wins and struggles while they are busy at work. This episode the one, the only, […]
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The AvoCAREdo Show Episode #2 Featuring Caylin White
When it comes to remote work, many of us picture the ease of lounging on our couches in our PJs while plugging away on our […]
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Give the gift of personal growth to your contact center agents
We’re moving faster than ever before to make the customer experience WOW-tastic. Customer service agents are expected to turn into an octopus by growing 8 […]
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Supporting Your Support Team Starts with YOU Watching this Show
Hi customer service & experience avocabros & sisters! A little self-care inspiration is comin’ atcha 🙂 Tune into the ripest show on the block – […]
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This is why Zendesk Relate rocks
“A customer service conference? That must be filled with some of the kindest, coolest people ever.” A friend told me that. Rings true! Zendesk Relate […]
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Crying in a Contact Center Cubicle: A Look at Emotions in the Workplace
Samantha (not her real name) sat across from me in our small contact center. Not a week went by that she didn’t shed tears after […]
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Fall Edition: What are Jeremy & Jenny Up To?
It’s fall! Leaves are changing color and falling from the trees, crisp apples are ready to pick and there’s a chance of rain in Southern […]
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4 Best Practices To Incorporate Wellness In Your Workplace
This post was originally published on CallCenter Weekly. In the contact center community, we understand the true value of a happy customer. We’ll do whatever […]
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