Jeremy Archives - Page 83 of 84 - Customer Service Life

An Exercise in Making the Customer’s Day

Posted on October 17, 2012 by Jeremy Watkin

I will come back to this often but our mission for this blog is to learn how to communicate better and share our journey with […]

Good Customer Service, Jeremy

Observing a Culture of Excellent Service

Posted on October 15, 2012 by Jeremy Watkin

There’s no better time to blog than when the San Diego Chargers are blowing a 24 point half time lead. Enough said on that topic. […]

Good Customer Service, Jeremy

Making it our own

Posted on October 12, 2012 by Jenny Dempsey

In the following post, Jenny and Jeremy discuss all of the awesome customer service philosophies and resources out there and specifically ways people advocate creating […]

Good Customer Service, Jenny, Jeremy

The Power of “Let me see what I can do!”

Posted on October 9, 2012 by Jeremy Watkin

Have you ever asked someone if they could help you find a solution for a problem and without blinking an eye or lifting a finger […]

Good Customer Service, Jeremy

A Day of Good Service

Posted on October 5, 2012 by Jeremy Watkin

Hey readers, how was your day? Mine was awesome! It started with a trip to the dentist and ended with my car being towed home. […]

Good Customer Service, Jeremy

Keeping Your Cool When Things Heat Up

Posted on October 1, 2012 by Jeremy Watkin

This isn’t the first time I have prefaced a bad customer service experience by saying something nice about a company but I’m at it again. […]

Bad Customer Service, Jeremy

Turning difficult moments into positive customer experiences

Posted on September 26, 2012 by Jenny Dempsey

Jeremy and Jenny are attending the “Turning difficult moments into positive customer experiences” webinar by Citrix Online today. Kate Nasser @katenasser is the presenter. Jenny: Hi […]

Jenny, Jeremy