Attitude of Gratitude
Jeremy kicked off the week with a Monday Motivation challenge. A challenge that will take your day from ordinary to extraordinary. And, I’m not kidding. Read […]
Continue reading »Identifying Our Customers And Serving Them Better
Jeremy kicked off the week with a Monday Motivation challenge. A challenge that will take your day from ordinary to extraordinary. And, I’m not kidding. Read […]
Continue reading »In this week’s Monday Motivation I want to try something a bit different. Rather than sharing a random, insightful thought, I want to invite you […]
Continue reading »I was watching the movie, Cars the other day with my kids and found this little gem of a short film in the extras on the […]
Continue reading »Everywhere we look, there are slogans advertising all sorts of products. Some slogans, we can identify just with the picture. We know exactly what the product stands […]
Continue reading »Tell me if you’ve ever done this. After speaking with a customer who you perceived to be a “jerk,” you proceeded to the notes on […]
Continue reading »Do you customer service folks ever catch yourselves asking questions like “why in the world do I talk to customer after customer, day after day?” […]
Continue reading »While there is no one agreed-upon definition, employee engagement is usually thought of as a measure of an employee’s job satisfaction and commitment to the […]
Continue reading »This post was originally published on the Phone.com blog. The book, The Seven Habits of Highly Effective People, by Stephen Covey has left an indelible mark […]
Continue reading »Empowerment is one of those fuzzy words that can mean many different things. In my view, you need three elements to put the concept to […]
Continue reading »Having just watched the movie The Secret Life Of Walter Mitty, I find myself in a bit of a pensive mood this evening. The movie […]
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