Jenny Archives - Page 18 of 50 - Customer Service Life

National Lampoon’s Customer Service Vacation

Posted on December 30, 2015 by Jeremy Watkin

This post was originally published on the FCR blog on December 24, 2015. Though Christmas has passed, it’s still a fun post. Click here to read […]

Customer Service, Jenny, Jeremy

Why Are We Here In Customer Service?

Posted on December 22, 2015 by Jenny Dempsey

This post was originally published on the internal DMV.ORG Visitor Support Blog titled, The Road To Awesome. Lana from Colorado is temporarily residing in Nevada as […]

Customer Experience, Good Customer Service, Jenny

How To Draft A Catchy Customer Email

Posted on December 16, 2015 by Jenny Dempsey

Sailing the customer service sea with a fishing hook in hand but are not sure what to do? You came to the right place! With a little […]

Customer Experience, Good Customer Service, Jenny

Hey Customer, I Have Nothing To Hide

Posted on November 11, 2015 by Jenny Dempsey

Everyone in customer service land knows that we can’t please everyone. We try very hard but sometimes, we must accept that we gave it our […]

Customer Service, Jenny

What To Do When You Have No Idea What To Do

Posted on November 5, 2015 by Jenny Dempsey

No sugar coating here, I’m clueless. I’ve taken what I’ve learned over the past decade and started to apply it to my new role with […]

Customer Service, Jenny, Motivation

The Art Of Smiles

Posted on October 27, 2015 by Jenny Dempsey

This post was originally published on the internal Road To Awesome DMV.ORG visitor support blog. You are running into issues with a newly purchased product and […]

Customer Experience, Jenny