Jeremy Archives - Page 70 of 84 - Customer Service Life

Unexpected Upgrades

Posted on September 2, 2013 by Jeremy Watkin

I have received two noteworthy upgrades in my life. The first was a couple years ago when my wife and I were returning from a […]

Customer Experience, Jeremy

The Sofia Rule Is Harder Than It Looks

Posted on August 30, 2013 by Jeremy Watkin

I thought Jenny’s post on The Sofia Rule yesterday was absolutely fantastic. It is a great piece of advice to picture cute little Sofia at moments […]

Customer Service, Jeremy

Coffee And Customer Service: What A Year It’s Been!

Posted on August 28, 2013 by Jeremy Watkin

In our latest hang out, Jenny and I look back on the year that was for Communicate Better Blog. This process of blogging and learning […]

Coffee and Customer Service, Customer Experience, Customer Service, Jenny, Jeremy

8 Strategies For Building Long-Term Relationships With Your Customers

Posted on August 26, 2013 by Jeremy Watkin

In a recent post, I shared “9 Obstacles For Building Long-Term Customer Relationships” from a recent presentation I made to a group of MBA students. […]

Customer Experience, Customer Service, Jeremy

5 Star Customer Service From Souplantation

Posted on August 23, 2013 by Jeremy Watkin

For those of you out there with little kids, Souplantation (aka Sweet Tomatoes) is an amazing place to take them for dinner. Left to their […]

Customer Experience, Customer Service, Good Customer Service, Jeremy

Think Of Me When You Experience Awesome Customer Service

Posted on August 22, 2013 by Jeremy Watkin

I had a rather eye-opening experience yesterday. I make it very clear on my social networks that I love awesome customer service stories but in […]

Customer Service, Good Customer Service, Jeremy

9 Obstacles To Building Long-Term Relationships With Your Customers

Posted on August 21, 2013 by Jeremy Watkin

I recently had the privilege of presenting to a group of MBA students in a marketing class about ways companies can build long-term relationships with […]

Customer Experience, Customer Service, Jeremy