Customer Service Archives - Page 68 of 74

In a recent post, I shared “9 Obstacles For Building Long-Term Customer Relationships” from a recent presentation I made to a group of MBA students. […]

Customer Experience, Customer Service, Jeremy

5 Star Customer Service From Souplantation

Posted on August 23, 2013 by Jeremy Watkin

For those of you out there with little kids, Souplantation (aka Sweet Tomatoes) is an amazing place to take them for dinner. Left to their […]

Customer Experience, Customer Service, Good Customer Service, Jeremy

Think Of Me When You Experience Awesome Customer Service

Posted on August 22, 2013 by Jeremy Watkin

I had a rather eye-opening experience yesterday. I make it very clear on my social networks that I love awesome customer service stories but in […]

Customer Service, Good Customer Service, Jeremy

9 Obstacles To Building Long-Term Relationships With Your Customers

Posted on August 21, 2013 by Jeremy Watkin

I recently had the privilege of presenting to a group of MBA students in a marketing class about ways companies can build long-term relationships with […]

Customer Experience, Customer Service, Jeremy

What Would You Do If You Could Not Fail?

Posted on August 19, 2013 by Jenny Dempsey

What would you do if you could not fail? What an important question to ask ourselves to help find just how many limited beliefs we […]

Customer Experience, Customer Service, Good Customer Service, Jenny, Leadership, Motivation

Why Multitasking Hurts Customer Service

Posted on August 15, 2013 by Guest Author

The ability to multitask is often viewed as a critical customer service skill. For example, there are currently over 1,000 customer service jobs posted on […]

Customer Service, Leadership