Get in the Habit…of Customer Service
I don’t mean that kind of habit. Now we’re getting closer to the kind of habit I’m talking about. While reading The Power of Habit: […]
Continue reading »Identifying Our Customers And Serving Them Better
I don’t mean that kind of habit. Now we’re getting closer to the kind of habit I’m talking about. While reading The Power of Habit: […]
Continue reading »In my house we are definitely in the Disney era. Every time we introduce a new movie, we watch it many, many times in a […]
Continue reading »Things have been a little crazy these days. From challenging customer service issues to collaborating with the inspiring Jenny Dempsey on some super top secret […]
Continue reading »I have cares and concerns. Who doesn’t? It’s so easy to let those concerns affect our health, relationships and work. On a recent run, I […]
Continue reading »The first time that I witnessed the glory that is Office Space, I told myself promptly after ending that film that I would never, ever […]
Continue reading »**Not for those with a weak stomach** I am reminded of a time where one of our engineers used to bring his Staffordshire Terrier into […]
Continue reading »One thing we know about customer service is that there will be ups and downs. Sometimes there is such a love hate relationship with our […]
Continue reading »Why Tuesday motivation you ask? Because Monday was a holiday of course. I’m going to cut to the chase today because I have a busy […]
Continue reading »Look at this face. Would you ever want to say something negative to her? My friend Leah, whose daughter Sofia is shown in this picture, […]
Continue reading »What would you do if you could not fail? What an important question to ask ourselves to help find just how many limited beliefs we […]
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