Category: Breaking the Ice

In Episode #23 of Breaking the Ice we are pleased to be joined by our friend and customer service expert, Steve DiGioia. Steve is a […]

In Episode #22, we didn’t just break the ice with Shep Hyken, one of our customer service and experience heroes. We got to jam with […]

In Episode #21 of Breaking the Ice, we first talk about some of our celebrity crushes from our teenage years. Please take careful note that […]

Episode #20 is a good one. We are so pleased to break the ice with Justin Robbins. He’s the Group Director of Content and Community […]

In episode #19 of Breaking the Ice, we welcome our friend Nicole Scalese. She’s in charge of partner development at Intermedia and is a world […]

In Episode #18 we are joined by Evan Watson, Documentation Specialist at the AICPA and friend of ours from the weekly #ICMIChat on Twitter. First […]

Jenny and I love the zoo! Who doesn’t? Tune in to Episode #17 to hear about our favorite zoo animals. Stick around to hear us […]

In Episode #14 of Breaking the Ice, we show just how mature we really are — especially Jenny. Hear about the genres of jokes that […]