Jenny Archives - Page 46 of 50 - Customer Service Life

Think about it…wisely!

Posted on February 12, 2013 by Jenny Dempsey

The choice is yours. How will you decide? In my ongoing journey of posts about “12 Things Successful People Do Differently“, number four on this […]

Jenny

Coffee and Customer Service: “Under The Same Umbrella”

Posted on February 8, 2013 by Jeremy Watkin

In this hang out, Jenny (@jennysuedempsey) and Jeremy (@jtwatkin) talk about one challenge we face in customer service for Phone.com. We have our customer service […]

Coffee and Customer Service, Jenny, Jeremy

Learning to Fly: Post Webinar Review

Posted on February 7, 2013 by Jenny Dempsey

Jenny Today, Jeremy and I debuted our first Communicate Better Blog webinar titled “Learning to Fly: How Twitter is taking our blog to new heights”. […]

Jenny, Jeremy

True Customer Service

Posted on February 5, 2013 by Jenny Dempsey

“It’s good to know there are still true human beings with a good heart – who are yet true professionals in business, excellent at work, […]

Customer Experience, Good Customer Service, Jenny

Jenny Dempsey Appeared On “The Dreaded Call” on HuffPostLive.com

Posted on January 29, 2013 by Jeremy Watkin

This post originally appeared on the Phone.com blog. Click here to read the original post. Jenny Dempsey from the Phone.com customer service team and […]

Jenny

Coffee and Customer Service: Feedback Week

Posted on January 25, 2013 by Jeremy Watkin

This week, we had the pleasure of blogging and learning about customer feedback. In this Google+ Hangout, Jenny and I talk first about the winners […]

Customer Experience, Jenny, Jeremy

5 Great Articles About #Feedback

Posted on January 23, 2013 by Jeremy Watkin

While we like to think we’re smart, experienced customer service professionals we would be selling you short if we thought we were the be-all, end-all […]

Jenny, Jeremy